Windows is the most popular operating system in use today, but it has its own quirks. One such quirk is that your biometric devices might not show up on Device Manager even though they are functioning properly.
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- After updating to Windows 11, many customers have noticed that biometric devices are no longer shown in Device Manager, which is often caused by incompatible drivers.
- Check for drivers in Windows Update, use the DISM tool, and conduct an SFC scan, among the other techniques given below, to resolve the issue.
- Learn how to Install the Windows Hello Face program. on Windows 11 as well.
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Biometric devices offer a simple and safe method to enter into your computer without having to remember your password each time. But what if your biometric devices aren’t listed in Windows 11’s Device Manager?
Users have been perplexed by this subject for a long time, but they have been unable to discover any solid answers on the internet. The majority of the techniques stated in these forums either don’t work or are exclusive for a single manufacturer.
As a result, if Biometric Devices aren’t showing up in Device Manager on Windows 11, we’ve devoted this post to getting things up and running.
What is the procedure for installing Hello Face biometrics on Windows 11?
Face Recognition, Fingerprint, and PIN are three easy methods for Windows users to connect onto their PCs. Keep in mind, though, that in order for the first two to operate, you must first set up the third on your device.
Install the Windows Hello Face program.
And to get face recognition working, you will have to Install the Windows Hello Face program. from the optional features. But once it’s done, you should be able to configure facial recognition in Windows 11 without much trouble.
Let’s have a look at the most effective solutions for the biometric devices not showing up in Device Manager problem in Windows 11.
What should I do if biometric devices aren’t included in the Device Manager in Windows 11?
NOTE
Before you begin, double-check that your computer has the necessary hardware for biometric devices, such as a fingerprint scanner or face recognition. Also, having a camera alone does not qualify you to setup Windows Hello Face.
1. In Device Manager, look for hidden devices.
- To open the Search menu, press Windows + S, type Device Manager in the top text box, and then click on the correct search result.
- Select Show hidden devices from the list of choices under the View menu.
- Check to see whether the Biometric devices entry shows, and if the fingerprint reader and face recognition device are visible.
If you can see the biometric devices after you’ve made the adjustments, that means they’re either unconnected, not functioning, or deactivated in the BIOS. As a result, double-check the connections and make sure the biometric device isn’t turned off in BIOS.
When you connect a device to your computer, Windows is likely to install a driver for it automatically. When you detach it, however, the driver is saved so that you may quickly utilize this device again.
These devices, however, are concealed to keep the Device Manager clean. If the biometric devices in Device Manager in Windows 11 do not appear, even when hidden, try the additional ways suggested below.
2. Look for drivers in Windows Update.
- To open the Settings app, press Windows + I, then pick Windows Update from the left-hand navigation pane’s tabs.
- On the right, choose Advanced options.
- Then, under Additional choices, choose Optional updates.
- Select Driver Updates from the drop-down menu.
- If there’s a driver for the biometric devices listed here, tick the checkbox for it, and click on Download & install.
It’s possible that the essential drivers are missing if biometric devices aren’t showing up in Device Manager after updating to Windows 11.
Occasionally, Windows may mistakenly place crucial drivers under optional updates and fail to install them. As a result, it’s critical that you go through the section and download the biometric device drivers.
3. Go to the manufacturer’s website and download the driver.
NOTE
The methods below are for installing fingerprint device drivers on a Dell laptop and should give you a good idea of the concept. So, even if you use a different device, getting the necessary drivers shouldn’t be a problem.
- Open any modern web browser, go to the official website of the system maker, go to the Drivers area, and look for the Biometrics drivers.
- To acquire the setup for it, click the Download button.
- To run the installer, double-click the downloaded file.
- When the UAC (User Account Control) question appears, choose Yes.
- To finish the download, just follow the on-screen directions.
Though manually upgrading drivers is not advised (save for the graphics driver), you may need to do it in the event of issues, which this circumstance neatly fits under.
Manual updates can take time and pose hazards if they are not acquired from a trusted and secure source. Third-party programs may help you out in this situation.
We suggest using DriverFix, a specific utility that scans and installs driver updates automatically, guaranteeing that the ones already installed are always up to date.
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Restart the computer when the driver has been updated. Check to see whether the biometric devices are shown in Windows 11’s Device Manager.
4. Run DISM tool & SFC scan
- To open the Search menu, press Windows + S, type Windows Terminal in the top text box, right-click on the appropriate search result, and choose Run as administrator from the context menu.
- When the UAC (User Account Control) question appears, choose Yes.
- Select Command Prompt from the list of choices by clicking the downward-facing arrow at the top. Alternatively, you may open Command Prompt in a new tab by pressing Ctrl + Shift + 2.
- Now, one by one, perform the instructions below. To run the command, just paste it and push Enter after each: DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth DISM /Online /Cleanup-Image /RestoreHealth
- To perform the SFC scan, enter the following command after executing the DISM tool:sfc /scannow
The DISM (Deployment Image Servicing and Management) utility scans the operating system for corruption. It may also change the Windows image or Windows installation files to fix problems with the system.
SFC (System File Checker) scans the computer for faulty system files and replaces them with a cached copy. These checks may assist if biometric devices aren’t showing up in Device Manager in Windows 11 because of damaged system files.
However, remember to run the DISM tool first, followed by the SFC scan. This is because the former facilitates the latter’s job and improves its efficiency.
5. Remove the most recent Windows update
- To open Settings, press Windows + I and then pick the Windows Update tab from the left-hand navigation pane.
- On the right, choose Update history.
- Scroll to the bottom of the page and choose Uninstall updates from the Related settings section.
- Select the most recent update that was installed and click the Uninstall button.
- Finally, in the confirmation window that appears, choose Yes.
If you began having problems after applying an update on Windows 11, it’s possible that the problem is specific to that version. If that’s the case, deleting the update and returning to the prior version should solve the problem.
In this instance, Microsoft would also provide a fix for the defect as quickly as possible. As a result, keep an eye out for it and install it as soon as it’s available.
6. Revert to Windows 10
If none of the previous techniques work, it’s possible that the installed drivers, as well as those accessible on the manufacturer’s website, are incompatible with Windows 11.
In such event, you’ll have no choice except to revert to Windows 10. This should bring biometric devices up to speed and enable them to appear in the Device Manager.
However, this option will not be accessible for long, and you may need to do a clean Windows 10 installation. However, you may always use the approach described in the linked instruction to prolong the trial time.
What is the procedure for adding a biometric device to the Device Manager?
If the biometric devices are linked to the system, they will appear in the Device Manager automatically. And if they don’t, despite the fact that you have them, the solutions in the previous part should solve the issue.
Device Manager basically shows all of the devices that have ever been connected to the system, regardless of whether you installed the driver manually or Windows did.
So, if you have a biometric device attached (both internally and externally), you won’t have to manually add it to the Device Manager; instead, it will be added automatically.
That’s all there is to the Windows 11 biometric devices not showing up in Device Manager problem. We’ve also explored a few similar subjects to give you some ideas.
Also, learn what to do if the sign-in choices in Windows 11 aren’t functioning.
Please let us know which solution worked in the comments section below.
More information about this subject may be found here.
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Windows 11 has a new feature called “Biometric devices not showing in Device Manager”. This is a problem that some users are reporting. Reference: windows 11 fingerprint not working.
Frequently Asked Questions
How do I add biometric devices to Windows 11?
A: To add biometric devices to Windows, you will need a compatible device. If your computer is running Windows 10 or later, you do not need to worry about this because it already has the necessary drivers for your device. However if your laptop does not have those specific drivers and/or doesnt come with an option of connecting any biometric sensors then please try these steps:
How do I add biometrics in Device Manager?
A: Biometrics can be added by heading to Device Manager, opening the Biometric Devices tab, and clicking on each one.
How do I fix my fingerprint scanner on Windows 11?
A: You can use the following steps to fix a fingerprint scanner that is not working or is locked up.
1) Press Ctrl+Alt+Delete and log on with your password 2) Click Start and select Run. The black window at the bottom of the screen will open. Type in CMD 3) In command prompt, type control userpasswords2 4) If you want to unlock all passwords, change its value from 1 (on Windows 10/8/7 default setting.) To 0 5) Close out of Command Prompt 6) Log off 7-9 days later just in case
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